PrestaShop Stored Cross-Site Scripting Vulnerability in Customer Service View

Vulnerability

A stored Cross-Site Scripting vulnerability has been identified in the PrestaShop back-office Customer Service view, affecting versions prior to 8.2.6 and 9.1.1. An unauthenticated attacker can exploit this vulnerability by submitting the public Contact Us form with a malicious email address. The injected payload is stored in the database and executed when a back-office employee accesses the affected customer thread. This exploitation can lead to session hijacking and a complete takeover of the back-office account.

Impact

Exploitation of this vulnerability allows for session hijacking and full takeover of a back-office account.

Remediation

Users can upgrade to PrestaShop versions 8.2.6 or 9.1.1 to address this vulnerability.

Added: May 14, 2026, 9:53 PM
Updated: May 14, 2026, 9:53 PM

Vulnerability Rating

Custom Algorithm
spread
6.4
impact
5.4
exploitability
6.5
remediation
7.7
relevance
8.3
threat
0.0
urgency
2.9
incentive
0.0

Our algorithm analyzes dozens of metrics to generate these 8 key vulnerability categories, which are then combined to calculate the overall risk score.