Cisco Customer Collaboration Platform Information Disclosure Vulnerability

A vulnerability exists in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly known as Cisco SocialMiner. This vulnerability allows an unauthenticated, remote attacker to manipulate users into disclosing sensitive information. The issue arises from inadequate sanitization of HTTP requests sent to the chat interface. An attacker could exploit this by sending crafted requests to a targeted user's chat interface on a vulnerable server, potentially redirecting chat traffic to a server under the attacker's control and capturing sensitive information.

Impact

Exploitation of this vulnerability could lead to unauthorized disclosure of sensitive information by redirecting chat traffic to an attacker-controlled server.

Remediation

Cisco has released software updates to address this vulnerability. Users are advised to consult the Cisco Security Advisories page for guidance on upgrading to a fixed release. Specific upgrade instructions can be found in the advisory.